If you are not satisfied with your purchase, please contact us

by mail: admin@xyzeg.com

You may request a return within 7 workdays of the receipt of the product,

This applies to hosting plans and storage plans only, for now.

Refund will be done within 7 workdays.

Personalized or other customized products such as building a full website may not be returned for refunded or exchanged under any circumstances unless stated otherwise during the time of purchase.

Workdays are Sunday through Thursday, excluding holidays set by the Egyptian government and the Business sector.